Bought my ticket and waited in line to go down the...

Bought my ticket and waited in line to go down the elevator. It was extremely hot, but then some parts of the line were eventually shaded. Once you go down the elevator they'll give you a plastic poncho and then you have to wait in line again to wait for the next boat to arrive and for the people to get off. The experience was really crazy. You're just surrounded by the falls and would be completely soaked if you didn't have the poncho. Once you get off the boat, you have to wait in line to go back up using the elevators. I just thought it was strange how there were stairs connected to the area where we were, but they wouldn't let us go up them --we HAD to use the elevators even though they said one was down, causing the extra delays to get back up. That caused the line to be almost unbearable and definitely over 1.5 hours (maybe even 2). I'm assuming this isn't a regular thing but it definitely took a lot more time out of the day and made a unique experience feel less fun with all the waiting even after the event itself was done.