We stay here every fall. The service and the condi...

We stay here every fall. The service and the condition of the rooms specifically the bathrooms is getting worse every year. The bathroom ceiling was repaired recently from a water leak that was evidently still there, because our carpet in front of the door was soaked for a day after a rain. We had a sweet on the top floor. The hotel in general was not clean, stuff would sit around all day. The staff in the bar had a strong eastern European accent. They were generally rude. The restaurant staff spoke Spanish and were ok. The breakfast buffet was average as usual. The pool area was dirty and freezing they had the windows open and it was 50 degrees outside. Multiple families complained to the front desk and no one came for hours. I'm ok with immigration, but would like to be able to communicate with the staff. If we return next year it will only be because our conference is there again. Hopefully it will be moved elsewhere.