Brian Lin Review of Harbor Links Golf Course
Good golf course but one star for by far the WORST...
Good golf course but one star for by far the WORST customer service I have experienced anywhere. My experience was at the 9 hole course. As my party walked up to check in, I saw a middle age white worker harshly scolding two gentlemen who rented golf carts. They apparently didn t take the particular golf carts the worker specified - an honest mistake which did not warrant the uncivil response. The older employee was extremely rude but I shrugged it off and continued to check in. The young employee in check in was professional enough.
Then it was our turn to deal with the older employee to get our carts. Since we were early for our tee time and the first course was clear, I asked if we can get started... The response I received was verbatim you don t start until I say you can start! Well then, we waited until our tee time but the employee was no where to we found. Thus we went up to the first tee. As we get started, the employee comes out and starts berating me didn t I say you don t start until I say you start?! - to which I promptly responded with disgusted apathy. The next couple hours was very enjoyable on the golf course but I already made up my mind about my experience.
When it was time to return, we saw the next customer getting equally despicable customer service. The next customer was only 6 minutes late to his tee time but was treated extremely rudely. The worst part - it was a different employee. I m cannot say where Harbor Links found its employees, but they have no place in golf, or customer service, period. My friends and family will be golfing elsewhere.
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