Rudy P

Review of Cimarron telephone

Edit: Changed to 5 stars. Thanks to Mike, the supp...

Edit: Changed to 5 stars. Thanks to Mike, the support guy and Mark, the tech who came out and fixed my issue. The service is working fantastic!

I knew the risks of moving from the city to the country when it concerned internet access. After suffering with hughesnet I decided to try out CimTel. They only offer up to 40 Mbps in my area, which is good enough for now. Been having connectivity issues since day 1(yesterday).

Called up Support not 3 hours after install and Mike was on it. He checked the issue and confirmed it was on their side. He issued a work order and all was ok. Just got off the phone with him again, after a call this morning where I was told they are still working on the problem here . No worries.

Well according to Mike, the work order ended up being closed out as completed, but still no tech and still getting intermittent connection. Was told I d be called back with some kind of info, so keeping it at 3 stars only because Mike jumped on the case.