Jesus Castellanos Review of Grossinger Autoplex
Fady Samhan did what was necessary for him to get ...
Fady Samhan did what was necessary for him to get me in a vehicle. I was sold a Ford Escape that had issues within the first few days I got it. They offer to service me vehicle and didn t even end up fixing the issue after having my SUV for a week I take it back a 2nd time they told me they would fix the issue again if it was the same trouble. Service hit me with the no it s not the same problem when whole time it was and then decided they wanted to charge me to fix something that shouldn t been fixed after having my suv for a week. So I simply get me out the SUV I don t want it. I was told come with $3000 down payment and the SUV and we can help you so I come the next day with the money and then they tell me sorry we cant you need $5000. I go home sit on it and then come back a third in a row with the $5000 just to tell me I d require a bit more money to get me out my SUV. I haven t even had the SUV for a month and they couldn t get me out of it. The SUV spent more time sitting in the service department than in my possession that entire month and they still weren t able to help me I live no where near the area so those were inconvenient drives just to get shut down and my SUV not fixed. Strongly don t recommend anyone to buy a vehicle from here nor do I myself plan on going back or shopping at that location.
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