Mary Kay Smith

Review of Tennova

I was scheduled for urgent heart catheterization. ...

I was scheduled for urgent heart catheterization. The admitting dept refused to finalize process till a significant payment of my part of the bill after insurance coverage was made. I carry no credit cards. I was left thinking, "Do I not pay and die because because of the refusal? I was able to use vital funds to put down $200 deposit. Then was told not enough. The clerk had to get "special permission" to allow processing to continue". That stress caused another chest pain episode and ER visit! What happens to patients without insurance? I felt my life or quality of life was less important and Tennova's profit.