Chris is one of the most knowledgeable and informa...

Chris is one of the most knowledgeable and informative representatives in the fishing industry today.





Being an owner of many fine Daiwa reels, Chris offered to send me two different O ring's that may help resolve the non packaged essential part for the Prorex 3020 spinning reel handle. This was extremely generous of him and shows first hand that Daiwa's commitment to it's customers and products is far beyond what most manufacturer's consider "customer care".



This makes it very important to know that if you order online, make sure you are aware of the region your products warranty/service will be contracted through. If you buy Daiwa USA, it will be serviced and or repaired in the USA. I unintentionally purchased a Daiwa Scandavian product when I ordered the Prorex 3020 off of eBay's site.

Ask the vendor if it is a Daiwa USA product which is warranted here, and you will be assured that you are going to have your reel serviced here in America, if and when the time comes.