T

Teagan Smith

3 years ago

Only 2 lifts available. Very little snow. Customer...

Only 2 lifts available. Very little snow. Customer service is extremely rude except for the rentals section, second day we went we had a pass we bought a week prior but we weren t allowed in because we didn t have an icon pass as well. No refunds offered and currently have been on hold for 30 minutes with the same message you are on hold playing every 15 seconds. The snowboarders there have very little consideration for anyone, I saw multiple people including myself get taken out by people who don t know how to stop or turn. Mountain is overly crowded with less than 3 yards between every single person. Even when you re stopped on the very edge of the course people still come speeding inches from you despite having the entire course to maneuver around. In the ski lift lines people carelessly cut in front of everyone, very unorganized. In the last hour or so when there aren t hundreds of people boarding at same time it s very fun, but this customer service experience has been dreadful. Don t come if you don t have season pass

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