G

Gabriella Martin

3 years ago

I am very disappointed. My boyfriend and I had st...

I am very disappointed. My boyfriend and I had stayed here for Valentine s Day, and since I booked a room months in advance, I expected much more than we got. A little about us: I m 23 and my boyfriend is 24. I originally booked a Deluxe King, but then decided to upgrade to a Corner King. When we entered our room, the carpet was stained, the windows were filthy, we could barely move the curtains, the sink was dirty, I could go on and on. We decided to tell the staff, and the best they could do was send someone up to clean the room. I didn t notice any changes. When I originally booked the room, I both called and submitted a written request for a bottle of champagne to be ready for us upon arrival with a note for my boyfriend. The champagne was in the fridge, no note. No coffee maker, either, I might add. These details really matter if you claim to be a 4 star hotel. I ve stayed at Double Trees better than this.

This place looks like it was designed by a frat bro who took one design class in college and decided to get daddy to buy him a hotel.

The location is good and I really like the neighborhood. Plenty of great restaurants and things to see.

I will not be staying here or at any Standard ever again.

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