srinivas bonthu Review of Genz-Ryan
I had a technician scheduled to visit my home to c...
I had a technician scheduled to visit my home to check my AC problem. Though he came on time, the moment he entered home and till he left he is just focused on selling stuff rather than focusing on diagnosing the problem and provide me options. He just check Freon level with his device and said it very low and his device is not showing anything other than OL. Also, checked capacitors and said they were not good. He didn t explained to me why they were not in good condition or why I need to replace them. Then he proceeded further to check to AC unit inside. After he opened the coil door, he showed me there was some rust and straight away told me it s leaking without any diagnosis or without any proof. He suggested me to replace the coil and gave me few options which are costing in the range of $450.00 all the way to $4500. He told me he would share the diagnosis report which he did after a lot of back and forth. Also, he is very much interested in selling genz-Ryan stuff than focusing the job and solving the issue. He was also rude when I told him that I needed some time to think through and go about my options s. I would never take Genz-Ryan service or would recommend it to anyone. Also, I would neither recommend the technician Josh to anyone and never solicit his service in future.
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