We visited skate park on a Tuesday afternoon with ...

We visited skate park on a Tuesday afternoon with a 6 and 8 year old. The staff were excellent and incredibly friendly many of the other parents at the establishment were terrible. Our biggest issue was the incredible overcrowding. The Waco fire marshal would have a field day. I believe this was because of the visiting local Waco city daycare, spring break camps. Skate World should have an allotted time or special party area for these. Because of the overcrowding the facility was also completely understaffed. They were all swamped. The skate rental counter was so behind the skates were stacked until they fell off the counter. This is where the terrible parents come in. They didn't feel the need to wait to properly rent their skates and began ordering their children to steal the skates off of the counter. Even when dealing with these kids and being understaffed the man behind the counter was extremely helpful. My second complaint is the skate helper aids they have for rent. These are a tremendous help for parents. However, they ran out and had a waiting list during our visit. Only because they were not being returned. They aids have a time limit of an hour and kids were using them over half an hour past their limit. No staff member was sent to gather them for parents who had been waiting and no parents seemed to worry to make their child follow the rules. My last complaint is a minor one. We came to skate, but the majority of the time they were playing games that could only be played with children who were experienced skaters. I think this is ok if at night when the older children are out but during the day when families and younger kids come they should have games more centered toward that or just skating. The music selection was excellent kid-friendly popular music with no sexual references or cussing. Our first experience here was terrible. I believe if we were to come again it would be much different. The staff are excellent it was just this one day of overcrowding.