Dave M

Review of Vintage Car Wash

The slowest experience here ever. While I know the...

The slowest experience here ever. While I know they were busy they seemed to need about 10 mins to find a driver to move my car from vacuum to wash. This was after about 15 min to get there. Last time about 15 mins to get a sandwich made. Prime Shine, here I come. At these prices, Vintage Car Wash is so not worth it.

And then comes the next part...

When I went to pay, the clerk asked how things were and I told her that today Vintage had set a new record for the slowest service ever. She was totally unfazed. I am sure she's heard it before, just not from me.

I waited for quite a while for the car to come through the washing line. Again, I understand they are busy but isn't this automated? When it finally got out, it sat behind two other vehicles that no one was working on for about 30 minutes, then finally those were done and the guy was supposedly going to work on mine, except he kept wandering around chatting with other workers, looking for materials. When he finally got started, he spent more time chatting with the guy next to him. Then for each part, he walked up and down the line looking for materials. He didn't have towels, he didn't have tire cleaner, he would return to the same part of the car (I watched him open and close the same door 5 times). Finally, after a very long time (we were well over an hour by now) he proclaimed the car "done" with the obligatory towel waving. I had been observing and noticed that he had not done the "black plastic protection" I was upsold for 5 bucks. He said he didn't know. I said, "yes, you just cleaned the marks off of the window that said to do that" so now he went wandering again up and down the line of cars, looping back and forth looking for the plastic protector. After finally finding it, he started doing the treatment, hitting and missing parts. After he signaled the completion again. When I went over the to the car, he had spilled some of the treatment on the left front fender making large white stains. I borrowed a towel to clean off.

After all of this (I was there well over 90 mins) he stood there like I was supposed to tip him. Here's a tip, learn how to do the job like a reasonably motivated and organized individual and find a company that gives good service.