R Ferrell Review of Omni Hotel at CNN Center
Housekeeping is not up to the standards you would ...
Housekeeping is not up to the standards you would expect for this price. Floors of the hotel are confusing, and if you arrive in the evening, there is only one place to check in. Good luck--when I arrived there was no one to help with luggage and no signs to tell me I needed to take the escalator to a different floor and find a passage to another building. Much of the staff is friendly and helpful, but housekeeping is hit or miss, literally, as they skipped servicing rooms on some days for no apparent reason. Bring your own instant coffee and creamer if that's important to you. Don't complain, though, because the rest of your day will be hijacked by "concerned" staff trying to talk to you about it. Don't stay here unless the location is your most important consideration.
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