Omni CNN- I am pleased with my initial exp with Ka...

Omni CNN- I am pleased with my initial exp with Kayla, Loyakty Mgr who welcomed me back to Omni. I consider myself an Omni girl and only preference 5 star service. I think Kayla set the tone and it was matched by concierge who assisted me with hiring a car service and then meeting Morris G. at check-in. He gave me a warm welcome and I appreciated all the kind support by others incl dining. I was unaware of the 11/1 change to in room dinning but that team of professionals really accommodated me and served me an amazing dinner. I LOVE the Omni brand and I will continue to support great excellence in service delivery. I love to room with view and my cheese/fruit plate.