JMoose0

Review of Hoffman Audi

bought a 2019 VW here last august. everything was ...

bought a 2019 VW here last august. everything was great and seemed fine until just recently. discovered that i was lied to about my vehicle never having any work done to it/involved in any accidents. i was sold a vehicle with a cracked headlight under the hood that s now letting moisture in. when i asked at the time of purchase they lied and said it had never been in an accident/had any work done to it, but body shop tape hidden inside the hood states otherwise, along with the place i had the headlight inspected at. called to see if they would back me up and help cover the $1300 for a new headlight/installation but then was accused of being a liar! the sales manager says he would have never sold a car with this big a safety issue, but he sold me one! buyer beware! not only is this a safety issue it just shows they do not care about customer satisfaction/retention, and are willing to accuse their customers. maybe if i take them to small claims court they will finally learn their lesson. unbelievable!