K

Kathy Bennett

4 years ago

Location was good to downtown Marietta and conveni...

Location was good to downtown Marietta and convenient to I75 and the city of Atlanta. Room had nice view of beautiful golf course and Kennesaw mountain. Rooms are a little dated as is the hotel. Could use some polishing up. Beds were comfy. For the price we paid, it could have been in better shape. When we arrived a bellhop got our luggage. I had a half case of wine in a box and he did not secure it well. When he pushed car arriving on our floor, the box of wine fell over and smacked the floor. We lost one bottle.He said he would replace it for us. Unpacked in our room..took 15 or 20 min. Came back to the elevator and the mess was still there. If some came off the elevator, they would slip and fall. Found the bellman downstairs and advised...again....and he THEN felt he should clean it up himself. No bottle of wine came to replace what broke. So we went to the bar, explained what happened and a very nice lady talked with the front desk and bottle of wine was given to us. Also, the pool was not very clean. Green and black mold on bottom of pool. Umbrella over table was broken and hanging in different shape. Small wade pool was filthy with a for of was in it. Shower are for rinsing off needed some attention. No towels anywhere for swimmers use. For a hotel with a good reputation name of Hilton, this was disappointing. Needs some work in many areas. We enjoyed ourselves in Marietta and local Atlanta restaurants. Not sure we would stay afain. For what we paid each night and the Hilton name, could have been more quality.

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