Jenniffer Bauman

Review of Balboa Ambulance

The EMTs were mediocre at best, couldn't figure ho...

The EMTs were mediocre at best, couldn't figure how to transport a baby in his car seat...the ambulance was a mess, things were knocked everywhere.
Costumer service is terrible or maybe it was the person I spoke to "Sheila".
I got a check from my insurance so I knew I owed money to someone, I made the calls to find out where the money should go, when I finally figured it out they started calling me and leaving me nasty messages about taking legal action if I didn't pay in 3 days and that they were going to send me to collections... Have in mind.. they never sent me a bill, so I didn't even know who this people were until I called them to sort it out.

Sheila: Client based definition; A company's primary source of business. A client base consists of the current customers paying for the products, or services, as well as potential customers which have a high likelihood of becoming customers. Businesses rely on this group for most of the business sales, and focus on them for developing new products, or advertising. A client base is usually defined using demographics such as age, location or gender, and can change over time.
Developing, maintaining and expanding its client base is a major concern for any business, since without clients, the business cannot earn revenue. Strategies companies use to increase this base include networking, word-of-mouth marketing and referrals, developing a specialty or area of expertise, staying in touch with existing clients, showing appreciation for clients and consistently meeting or exceeding expectations.
Businesses that primarily provide professional services tend to use the term "client base".

You need to learn a few things before picking up the phone the next time.