Erica

Review of Donnelly Kia

Five stars for the service guys, especially the ma...

Five stars for the service guys, especially the main guy behind the desk. He's a lovely person, and really seems to care about the customers and other employees just based on well he can translate what a customer says into useful instructions for the mechanics out back, and then translate what the mechanics say back into words that the customers can understand. Just a great way to make a routine service go smoothly, so I hope this guy gets the recognition he deserves. Overall, I have never had a problem getting my car serviced here, and the guy who usually drives the shuttle van has always been a friendly and reliable person, too.

Separate to that, I docked a star because I don't recommend the detailing here. The quality isn't great and it's nothing you couldn't have done elsewhere for less.