Catherine Mendez

Review of Johnny Carino's

The WORST customer service! Management refused to...

The WORST customer service! Management refused to communicate with us & made the waiter do the explanation. He was upset, our guests were upset, my son just got up & left. With restaurants barely making it due to covid, we will NOT supporting their company. This is the second bad service experience. The first one was due to them being short staff with 1 or 2 waiters to attend the entire restaurant. The stress put on the server's is what caused the poor service. Management ALWAYS need to address the issue they are the ones making more money than the servers. Don't go to this location. It's not even worth 1 star rating.