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I was enrolled in a bundle after the promotional p...

I was enrolled in a bundle after the promotional period without my consent. I asked for my tv service to be discontinued and to only have internet wi-fi. I was told a supervisor/customer specialist had to call me to confirm. I was on duty and could not answer when they finally called me 3 days later. I called back and was told I had to reschedule the customer specialist call. The "rate bundle" that I did NOT request, went from $65 to $89 overnight with no notice and then suddenly to $274 at the end of the "promotional period" after I specifically requested that tv services be removed. While waiting for the new call from the customer specialist, I had to abruptly move and cancel all services and account. The services were not used after 10/24 and yet I had to pay for them until 10/29 when the equipment was returned with a current balance owing of $366.83. This is egregious. I never agreed to pay for any new bundle of services. The customer callback policy is used to extort and sell bundles of overpriced services that customers don't wish to have.

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