The vibe of the place was interesting. The hallway...

The vibe of the place was interesting. The hallways and elevators smelled a little off, almost like people had been smoking there. Everything about the place was small.. The rooms, the bathrooms and the elevators. It was way too expensive for what we got.
The elevators were terrible... We waited so long for the elevator to go down to the lobby, but it was full every time it came, because it could fit a max of 5 people. We ended up having to take the stairs down. Some of their staff were friendly, but others.. Not so much.
I wasn't told about the refundable deposit during check-in, so I called after I had checked-out to ask what the fee was for. The guy on the phone said "We tell everyone at check-in about the deposit, you probably just didn't hear". You should never speak to a customer that way. I am 100% sure I was not told about it, and he was just rude for no reason. Some of their staff need to learn how to speak to customers properly.
I am certain that I will never be coming back here. I can spend less to get a much nicer room elsewhere.