J

James Byrnes

4 years ago

I've never had such poor service and food in an es...

I've never had such poor service and food in an establishment that had a 4+ star review before. We took our son down here for college and decided to try a local favorite, worst idea ever. Their food is bland, beer is subpar at best and the inability to cook it how you order it properly just made our experience that much worse. We waited more than 25 minutes after making the complaint and nobody in management came to investigate the problem. The waitress even walked by our table 7 or 8 times. I had to locate someone to find a manager myself to take care of the problem. After talking with management the issue was resolved, but I would not recommend Upland in the future and will never return. Please do yourself a favor and find somewhere else to eat.

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