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Amy Gardiner

4 years ago

This is the most professional motorcycle dealershi...

This is the most professional motorcycle dealership that I have ever dealt with--and I have dealt with many over eighteen years of riding and a couple dozen bikes. My husband and I have bought six bikes from Mid-America and have been thoroughly pleased with sales, service, and administration. on each and every occasion.
I went through a gnarly warranty issue with my Honda CBR 1000RR (generated by a Honda manufacturing defect) that everyone in this dealership went above and beyond what was required to handle. I can't say enough good about the owner, the service manager, the technicians, the document/finance people. They're knowledgeable, honest, they shoot straight--if something can't be done, they tell you. Otherwise, they do the extra things to make your bike and the service or buying experience what everyone hopes for. We didn't know anybody at this dealership before we moved here a couple years ago--but they proved themselves as real motorcycle people who love bikes, ride bikes, and know their stuff. Oh, and for the other female riders out there--they are super women-rider-friendly--no condescension there--just knowledge and friendly service. This is a family business where the couple who own it are constantly involved in the business and it shows in how well it's run. I wish there were a hundred more like it in other industries!

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