3 years ago

I had been casually looking for a new truck for qu...

I had been casually looking for a new truck for quite some time and had spoken with several dealerships regarding possible options. I submitted an online inquiry regarding a truck to Kenny Kent's internet department and was contacted by Brenda Sellers (Internet Director). She was very pleasant and friendly to speak with and wanted to know my needs. No suggestions or redirecting toward other vehicles - simply listened to my preferences and sent me an email the same day with their best matched options. After communicating with her she asked my permission to allow a sales consultant to speak with me (again, a small detail that I appreciate) and I was contacted by Jake Bishop. He was also very easy to speak with and didn't pressure me into anything. Due to being busy with work obligations I wasn't able to go in during business hours, but drove through the lot late one evening and found some trucks I liked. I contacted Jake - who happened to be out the day I was available - and he had a colleague waiting for me to take a look at some options when I arrived. Chris White is who I dealt with face-to-face and he was very straight-forward and honest with any information that I requested. Again, non-pressuring and willing to take the time to, literally, print out and lay all the information on three different trucks in front of me and walk through any questions I had. I'd like to personally thank him for his efforts during the negotiations for not trying to negotiate for me. He took my requests to their Sales Manager without hesitation. Also, thank you to Reggie Quates for making the deal with me. Finally, Daniel Aubuchon in finance let me make my choices regarding warranties and add-on options after explaining them and presenting them to me. He made his pitch and explained what options were available. When I made my choices he revisited the options I chose to leave off, verified my final decision, and moved right along to the finalization of paperwork without trying to make me buy something I didn't want. I'm really enjoying my new Silverado and will recommend to anyone looking for a vehicle to reach out to your team. Thanks again, Jason

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