They were supposed to host my step brothers birthd...

They were supposed to host my step brothers birthday party....and preemptied it for a tournament. Okay..whatever, right? Except that birthday party issues- we scheduled, filled out an application, drove over to drop application and pay a deposit and got confirmation. Then, the day of the party when we called to check on paper plates..we found out we were displaced by a tourney. NO ONE ever called us to say, "gee, we can't host your party"! Talk about POOR customer service. We scrambled and threw something together for him...but I will never forget this bad experience and will tell all my friends to NOT have parties there.