This is my first review on Google, but I'm tilted ...

This is my first review on Google, but I'm tilted enough to write one: I scheduled a move with this company and nobody showed up...

All calls went to the corporate office since the local office wasn't open on Sunday. Within a three hour period (after the scheduled move time), I called 4 times and was informed that I would receive a call within the next hour. I also spoke with the boss "Matthew" from corporate and he said he couldn't give me an ETA but was going to start calling cell phones. Not sure if I can believe that, but I'll take it for what it is. Either way, I didn't receive a single callback. This is very bad business. I would suggest that you maintain an open log (within your company) so you can respond with something other than "I don't know" when a customer asks if someone is going to show up at their house or not. It's the year 2018 where so much information can be uploaded to private web servers where you can easily track this stuff. No excuses.