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Felicitas Lane Review of Sheraton Wild Horse Pass Resor...
My husband and I were looking for a special get aw...
My husband and I were looking for a special get away to celebrate my birthday, We made reservations for 11/27 thru 11/29 but as sometimes happens medical problems get in the way, I was diagnosed with narrow-angle glaucoma and had to have a procedure to correct it,, Because the second treatment and due to the holiday will be on 11/24 we decided to reschedule the dates to the following week. I was told that we had to pay $243.97 for cancelling and full amount to reschedule and that is their policy and they had to stick to it. Seems unfair, they charge 1/2 price for cancelling and full price to someone else therefore making money. Very disappointed !!!!
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