Refused to honor Marriott Rewards Platinum benefit...

Refused to honor Marriott Rewards Platinum benefits. I have stared in several 'Resort' class Marriotts and this was the first one that declined benefits. Internet is spotty and speeds are slow; don't expect to stream content from Netflix, Daily Burn, etc... or to remotely connect to your work in an emergency. There is no way to pay an additional fee to get better service as the WiFi hotspot is wide open. The $35 Resort fee covers a lack luster gym (I have seen better gym offerings in Courtyard branded Marriotts), WiFi, and resort activities. Daily room cleaning services are not included, however, they did refresh our towels daily.

The activities included(from memory and subject to change) :
S'mores 2x week
Morning workout class 2x week
Morning yoga 1x a week

In short the fee doesn't cover anything, it's just there so this Marriott can add $35 to your bill without advertising a higher nightly rate. The nightly rate wasn't exactly cheep either, we booked 8 months in advance and we still payed over $300 a night for a 1 bedroom with a kitchen. I checked the rate again 3 weeks before we arrived our room class was over $600 per night. Book early if possible.

The only redeeming quality of this hotel is the pool, which may be the nicest pool in all of Hawaii. Expect to see kids at the main pool as there are 2 water slides and 6 large water falls. If you are looking for a quieter experience you won't be disappointed either. Both the family pool and the tranquility pool were practically vacant during our stay. The tranquility pool has a set of grills, 2 additional waterfalls, and at least 3 resident stray cats. If you plan to grill part of your meal during your stay you may opt to use the grills at the family pool as this pool was wildlife free during our visit.

Lastly don't expect ocean views. Only 2 of the 8 buildings had a view of the ocean. These views included someones back yard, there is a row of houses between the resort and the oceanfront.