Nettan Vincent

Review of Georgetown Cupcakes

I promised my husband I would share our experience...

I promised my husband I would share our experience after today s visit to Georgetown Cupcakes. The service was very poor. It was not that busy when we got there and after picking up our order we went to sit down only to find dirty tables available. We asked nicely if the tables could be cleaned off so we could sit down and the A T T I T U D E the young woman gave us with a snotty response that yes she could do that for us...was unreal. We waited and waited while she continued to put sticker on the little pink boxes...with no line by the way - she never bothered. We grabbed a less dirty table and ate our overpriced cupcakes. On the way out I stopped by the restroom only to find that in very poor condition ; no seat covers left, paper towels spilling over the trash and just overall dirty. We walked out and got a delicious cappuccino at Peet s across the street - with excellent customer service.
I looked over at Georgetown Cupcake and the table we had asked to be cleaned off was still not cleaned off....very sad...I ll never go back and will share my sentiments ...
Disappointed to say the least...
A smile, a friendly personality and look you in the eyes is basic customer service..