Very disappointed with this company! My grandmothe...

Very disappointed with this company! My grandmother signed up with this company over a year ago and it has been nothing but a joke! The system has never worked, they installed the doorbell and ruined her wall, put the doorbell partially behind a wall so there's not much of a view. After SEVERAL back and forth calls with customer service, as many times as they have tried to "fix" the problems, it continues to happen. I could go on with more problems than mentioned. Customer service has been rude. Trying to scam her into signing ANOTHER 3 year contract. They take advantage of elderly people! I would not recommend this service to anyone! Trying to get out of your contract? Expect to pay an arm and a leg to get out of it or have a death certificate ready to show them! Ridiculous! Better business bureau here I come!