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Review of Essentiels Spa

4 years ago

(Review of their E salon on Stockdale) Paid $250 !...

(Review of their E salon on Stockdale) Paid $250 !! (a complete & total rip off) for them to not only damage my hair but to have me leave with my roots still showing as when I had first arrived to the appointment. Pursuing legal actions against salon since hairdresser (Allison from Porterville) quit instead of taking responsibility like a true & honest mature grown up professional would do, at the very least, to pay me back! Nor the salon offered for someone to fix it at their expense since they're responsible at this point nor anything at all besides a mere apology that doesn't do anything for me! This has interfered and delayed work projects for me, so now I will be pursuing legal actions against the establishment(s) for wasting my hair, time, money, and causing emotional distress during such a trying time especially. Hairdressers who I spoke to about getting it fixed after the damage was done were not much help after showing them an image of what I wanted. They kept suggesting completely different hair color options than what I was showing and requesting. All in all, a complete and utter waste of money & time. Avoid this salon as well as their salon in the Marketplace at all costs please. They seem to have more time to waste than to do hair properly of what is asked of them. Not professional at the very least. I ended up having to buy boxes of dye and having my husband do a far better job than Allison & their salons efforts. Completely disappointed & want the whole world to know about it! Steer clear of their salons!! A fair warning, learn from my horrific experience & avoid them at all costs! They don't prove to care for customer satisfaction nor their customers time or money. You absolutely couldn't pay me to have or keep my hair the way it was done (images on their Yelp pages for reference). Word has it they're closing their other location. That's no wonder since they have the worst service. 0 stars !!!

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