Gary Moore

Review of SwedishAmerican Health System

I brought my mother to the ER on Monday afternoon....

I brought my mother to the ER on Monday afternoon. The waiting room was packed at that time, so I knew it would be a long wait. The staff were, for the most part, extremely polite and apologetic. They rate an A. We were in the waiting area for 4 hours during which time we were asked to come back and get BP, and then again for an Xray. During that 4 hours I never saw anyone cleaning or dinenfecting the restrooms or any of the waiting area.since my mother has been in an assisted living facility and I have self isolated at home, I am concerned about Covid.
Especially in an area where there were many sick people and no disenfecting. For this I give Swedish American a D-. The only reason the grade is not an F is the waiting area was not appearing dirty