I have been here 3 times the 1st time I ordered v...

I have been here 3 times the 1st time I ordered vegan cup cakes which they stated were in the back and it was my birthday so my family and I sat inside to enjoy our cupcakes until we bit into a frozen cupcake which no one made me aware of.Each time was not welcoming or quite friendly. I ordered my anniversary cake from here which was delicious and I had to walk quite a ways to carry it while on a crutch so I asked for a bag and she went to reach for the plastic bag and I then asked for the paper bag because I knew it could fit and wouldn t fall over but she insisted that it would fall over and she just wouldn t give me a bag for this 6in $30 cake I just bought, so once I realized she just didnt want to give be a paper bag I just said I will make it work but jeeze SMH My family and I will not be returning. You guys need a personality/ customer service makeover!!!