Angela Worlds

Review of Blue Cross Blue Shield of Illi...

Tried accessing my information online but wasn't s...

Tried accessing my information online but wasn't successful, it wouldn't take my password or username so I called tech support. Worst support ever. The first young lady who tried to help, after she couldn't figure out the problem, she just hung up. I called back and got Tim, after explaining to him what happened, he asked me to hold on, never came back to the phone. Blue Cross Blue shield has the worst set of people working for them. What type of customer service is this! I hope my job go with someone else next year