I have to say this place has been hit or miss for ...

I have to say this place has been hit or miss for me. The first time I came here, I was pretty disappointed food and service wise. I love the location and the fact that it is a little more upscale, I love to dress up! The first time I came here was pretty disappointed with our dishes, nothing that special and the service was so so. Another time I came here I had the most unbelievable burger and soup and the service was decent and it was a great experience. i also found the most amazing dessert espresso creme brulee yum yum but later I was disappointed when I called about a missing hat and the girl on the phone was completely rude and unhelpful. I feel like they need to up their quality of service for the prices and decor. This potentially is a great place, its just not there yet.