Over half of the DVDs we've borrowed from here don...

Over half of the DVDs we've borrowed from here don't play all the way through. Sometimes we have to skip 30 minutes of a movie just to get through it, or sometimes we skip whole episodes. A couple of times it was so bad that we just had to completely give up on the rented item.

When I mentioned this to the lady at the front desk she suggested I just clean the disc, as if we never even tried that........I've been working with computers daily for the past 22 years. Cleaning a scratched, destroyed disc will not fix anything.

We have also received discs with such dirty, faded labels that no one could even tell that there were two seasons of a show mixed together. I have taken it upon myself to re label their discs for them (you're welcome) and have left notes about the mixed up seasons of shows.

However I was disappointed, but not surprised to find that it was not fixed by the time we came to rent the next installment of the show. Not impressed. Not at all.