Tae Sims

Review of Sahara Chrysler Jeep Dodge Ram

This place here is something different. I took my ...

This place here is something different. I took my car to the dealership on Monday at 8am when they first opened. My car had a recall for the power train on a 2016 Dodge Charger. They called me Monday evening and told me that my car was ready for pick up and I informed the service department that I would not be able to pick it up until after 6:30pm because that s when i get off work. He advised me that they would leave the keys at the sales desk and that it wouldn t be a problem. I have been back and forth to the dealership to pick my car up for 3 consecutive days. Not once have they put the keys at the sales desk. The receptionist took my name down twice and said that she will get the keys and she still didn t have them. I talked to the manager and he said oh i apologize for everything, we will call you tomorrow and have the car delivered to you and this was Wednesday. Now it s thursday, still no call or anything. Do I haven t had a car for 4 days. Now I m very disappointed and feel very disrespected becaus not once was i told that something was going to happen but over 3 times. I would not recommend Dodge or this location to no one and this is not my first dodge vehicle. I have had more problems out of this 1 car than I ve had my entire life. This car has been at the dealership for transmission problems, gear shift, electrical and more.