Trish Heitman-Ochs

Review of Home Avenue

What an awful service, after making the choice to ...

What an awful service, after making the choice to relocate to another state for a job offer than could not be refused we set to work on our home-selling options. We had only owned our restored victorian home in the irvine park neighborhood of St. Paul home only for two years, and we were looking a way to sell our house without handing over too much money out of pocket. We initially contacted home avenue several months before we were planning to list, this gave us time to get the home ready for showings, IE repainting a few rooms, and other minor little details. We met with Nancy Moe, and she toured the home and we explained what we wanted to list at (this number was not arbitrary, it was with the advice of 2 professional realtors, the one we used to purchase our home, and a neighbor, both having experience with the area and victorian homes) everything seemed fine and good, and she told us to get our photos done and call her when we got closer to listing. When we called her a few weeks from when we were planning to list (first red flag) she was difficult to get a hold of, dodging our calls. Then the day before we were to meet to do paperwork she emails my husband several "comps" from homes that were miles from us, NOT historically significant in any way, and nothing like our home. She suggested we consider a SHORT SALE!?!!? and told us that she didn't want to waste her time unless we would be ok with selling our home for 180k. (We had purchased our home 2 years prior for 303k) we tried getting a hold of home avenue to inquire about a different agent, and we were met with some pretty poor customer service from the owner, Greg who was downright rude. Needless to say we did NOT list with this company, instead we listed at the price we wanted to list at (325k) with a different flat fee realtor in the area... we had an offer the SAME day we listed the house, and it was a done deal within a few days. We sold for 320k... and actually walked away with a check, and didn't have to pay out.