A response from Hoffman asked that I call to discu...

A response from Hoffman asked that I call to discuss my experience. I did. I called and left a message and still have not received a return call. I'm not surprised as this mirrors the poor service I received during my service visit. All I got from that visit was continued issues with my vehicle and wasted time. Please do not leave a comment grandstanding in public as if you are concerned with my poor experience at your facility when you do not deem it important enough to actually follow through with action. This rating has now dropped from two stars to one.