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Gerald Benjamin

4 years ago

Poor room and food quality. This was a suite. Uri...

Poor room and food quality. This was a suite. Urine on toilet seat upon check-in, damage to furniture. Management initially started making excuses. The manager compted dinner, food wasn't good from room service for dinner or breakfast. My wife requested a microwave,
upon check-in we were told it was in the room however no microwave. forwarded the pictures to the GM he never responded to my email. Sad, this use to be our favorite staycation luxury hotel. Better service when owned by Mrs. Hunt .

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