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Manasi Pahalwan
Review of The Leela

4 years ago

I have been to Leela twice in 2018 and both times ...

I have been to Leela twice in 2018 and both times was a wonderful experience. The property is well maintained and the hospitality is impeccable. Every staff member , from the Gardner to the manager is courteous and strives to do their bit in making the guests feel special.
Through my past experiences in some other 5 star resorts/hotels , I have noticed that sometimes when you get a steal deal while booking on a travel portal , there is a difference in the type of rooms we receive or the extent of hospitality... But not so in Leela... They made us feel special and valued at every moment. They offered cake and wine as we were celebrating my husband's birthday. They even took the time to note that it is our second visit and had a note for us in the room saying welcome back...
There is a list of complimentary activities planned out throughout the day in the resort and the weekly schedule is present in the room. From swimming lessons to Tai chi to kid activities to happy hours... There is everything that you might need to rejuvenate during your stay ... Not to mention the host of sport facilities tennis, table tennis, badminton basketball. At every point there is attention to detail. Small things that are just thoughtful. Like after a game of badminton my husband and I were returning the racquets, all tired .. and immediately the person there offered us cool wet towels and cool water bottles .. it was a small gesture, but no other resort offered this.
I enjoyed bicycling around the property, around lotus lagoons, over small bridges , surrounded by Flora and fauna... And the ride along the beach was especially exquisite.
Last but definitely not the least, very good food. We took the breakfast and 1 meal package and had zero complains... Every dish was tasty and the buffet spread was across 3 rooms to cater to every taste.
Overall I would highly recommend Leela and definitely return to it for my next break .

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