Breanna P

Review of Woodland Villa

Rent is a little steep for the quality of our apar...

Rent is a little steep for the quality of our apartment but I like living here.
Cons: I wish our carpet would have been changed before we moved in because it is coming up by the main door and second bedroom door. There is a huge red stain in the corner of the second bedroom which looks tacky. The cabinet below the kitchen sink is sunken in. There was a leak in the bathroom upstairs and the ceiling was caving in in a small spot. They fixed the leak but the damp paint is still torn open and occasionally pieces drop into the toilet. The tiles in the bathroom are shifted so they are not tightly touching like they should be. The wood of the cabinets are old and they are chipping. The appliances are really dated so the stove and dishwasher do not work like they are supposed to. They got a new online portal to pay rent on and it was hectic. My boyfriend tried to pay the rent on time and he couldn't because the system was screwed up. They gave us a $75 late fee and we explained what happened and they said they would apply the credit of the late fee to next month's rent but it still has not gone through after asking 2 times. The residents here don't know the difference between recycling and trash so they throw trash in the recycling bin rendering it useless. I take our recycling to the center in Westland down the road. We have a locked main door which is great until someone props the rug in the door letting anyone who doesn't live here in the building. They recently warned our building for doing that stating they would receive a lease violation if they were caught.
Pros: They have security drive around at night so if you have an issue they come immediately.They spray insect spray on Thursday's upon request. The office is amazing and really nice. They always explain everything to make sure you understand. They are always quick to fix issues and accept your packages. The grounds are kept nice. The concept of a washer/dryer hookup in the walk-in closet is super smart. They offer storage units for $30 a month which is put on your rent. There is 1 per building so ours is 1 building over. They have upgraded units available that include a washing machine and dryer in the unit. We are currently waiting for one of those to become available and move out of this apartment.
Overall I like living here, but the quality of this apartment can be found somewhere else for $150-200 cheaper