Kay Helberg

Review of Twin City Subaru

Best New Car Purchase Experience EVER!

Best New Car Purchase Experience EVER!

After my beloved Honda CRV got totaled, I became interested in the Subaru Forester. After having a disappointing/frustrating experience at our local Subaru dealer in MA, my husband then located the car that I was looking for at a dealer in Vermont. Jeff Moser promptly answered our email inquiry and called us on the phone and quickly worked us up a very fair deal. He was responsive and helpful and direct and a true pleasure to work with. Our only glitch was that we should've paid with a certified check to insure immediate processing of the title (rather than the easier process of bringing a personal check). However, even with this out-of-state-glitch, Jeff made sure the paperwork got expressed to us in time for me to meet the 7 day MA deadline for registering my car. It should be noted that he also fast tracked some extra accessories that I wanted added to my car for purchase and it was ready, as promised, with all my personalized bells and whistles!!
Everyone at Twin City Subaru was very friendly and welcoming. For someone who usually HATES going to any car dealer because of the "circling vulture" feeling, I was VERY appreciative of this painless and enjoyable experience! Oh, and they were wonderful allowing our lab, who joined us for the ride, to rest in the AC building during our transaction. In summary: An A+ car buying experience.and I HIGHLY recommend Jeff Moser!