Lashanna Bates Review of RE/MAX of Alamogordo, LTD
We rented a house from remax for close to two year...
We rented a house from remax for close to two years, had quarterly inspections done and worked hard to keep the house nice. Upon moving out for a mold issue. The house had MULTIPLE water leaks. The last one on an exterior wall. Their repair people actually walled up wet insulation. The acrid smell of the mold became horrid and finally for our health we decided it was best to relocate. The house was cleaned, other than the carpets and bathrooms... (I shut the water off to early).Not to mention I also left BRAND NEW carpeting to install in one bedroom (I have a small child) they of course told me it was old and disgusting, which it was not. They sent me a bill for $1400 dollars for cleaning fees and a few minor repairs. (patching where a tv wall mount was) things like that. Keep in mind they only want a little over 700 dollars for this because they had a 750 dollar deposit. Oh and not to forget 750 dollars in pet "fees" They actually tried to charge me 250 dollars per snake I owned. When I called to discuss it with the head broker there the call was horrid. The woman spoke over me, called me a liar on multiple occasions (the call is recorded) Their property manager Tina was in the background and in her ear. There was a reason I called to speak to their head broker and not Tina. While in the middle of the move I had a death in the family and had to leave town to take care of it. She actually argued with me over this. Lets also not forget that the company put the house up for sale while I was living in it. The only way I found out about it is when the man came to put the sign in the yard. This company is likely one of the worst real estate agencies I have ever had the displeasure of dealing with. So if you want the worst hassle you have ever had in your life, they would be a great place to deal with.
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