I had a very difficult problem with data at a trai...

I had a very difficult problem with data at a trailer park. It was really hard getting support at first but when Jason at Velocity got involved everything changed for the better.

I'm a retired IT specialist with over 32 years of IT experience. I have never had any provider recover from an unpleasant experience as well as Velocity.

I was not especially kind or friendly about my complaints but Jason was not about to get tangled up in my frustration.

He was professional in how he handled things and, in all my years of dealing with data providers all over the world I have never received better service as a means of recovery from a stubborn technical issue. Jason got involved and called me up and proposed a solution, which I gratefully accepted, that was so far above and beyond my best expectations that I had to come change my review.

I highly recommend this company as they really care about their customers. As you can see I changed my review after Jason commented below.