The woman who answered very rude and no respect , ...

The woman who answered very rude and no respect , I want complain in her , I m really sick and never give me appointment, every time I should take off 2 days from my work to accept my appointment, I called her 8:30 she said no fully booking !!!!! When can I call , one day I went to gp from 7 morning ,witting until open to take appointment, they open door at 8 am , was close but she takes appointment on phone , she didn t answer me or say something I m front of her , I called GP and I m in GP , she give me appointment at 11 , I m really upset , she is sooo bad need change her ,