Fairly disappointed with the overall experience. T...

Fairly disappointed with the overall experience. Took my parents for Sunday lunch. Food was OK -reasonably priced for the area. The roast beef was lovely, chicken a bit dry, Yorkshire pudding under-seasoned, roast potatoes had gone soft. Several menu options not available which was disappointing for a 12:30 lunch booking at the weekend. We ordered our starters and the waitress returned to tell us 2 of the 3 items weren t available, so we just had some bread. The service was very slow. We were offered 1 drink in 2 hours. Dessert menu given but it took 25 minutes to return to take our order, by which time we decided to get the bill. Staff seemed put out by this & told us to go and pay ourselves at the bar - not very professional. Pub full of families with young children which would ve been nice in the right company, but unfortunately so noisy we couldn t comfortably hold a conversation. We were seated at the bottom of the stairs which is a cut-through area, regularly interrupted by people cutting past, walking up & down from the mezzanine. We asked to move but it wasn t possible. As a first impression I m afraid it wasn t great.