R

R S

4 years ago

I went to Galles chevrolet yesterday. I spoke with...

I went to Galles chevrolet yesterday. I spoke with a salesman who asked what I was looking into getting. I presented him the add I saw online; he acted oblivious to the current Galles online offers. He then typed in the stock # on the add and it supposedly pulled up a 2wd 1lt crew cab silverado. But when I Google the stock # it pulls up a 4wd 1lt crew cab silverado. After the stock # mismatch I asked the salesman for an itemized out the door quote and he said no because I would just go to another dealership to have the price beat. (Which is bogus, considering our back to back emails, I was looking at Galles offers.) The reason I requested the itemized quote was to see the fees, taxes, and add-ons. When an individual is going to make a big purchase they would want to view the bill right? He then proceeded to the manager's office to see if they would honor the price I had requested. They refused, and would only continue on with their first offer (2wd 1lt crew cab). He also stated the dealership had used all the vouchers to this sale, it was first come first serve and they "didn't have any more." So why did he offer the 2wd if they had no more vouchers with this ad ending 6/30/2017?


I will not be referring anyone nor will I return. It was obvious this dealership didn't want my business.

Thanks,

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