Front counter staff are lovely. Came for a walk in...

Front counter staff are lovely. Came for a walk in appt with my daughter quite unwell. After a 1 hour wait we still havent been seen. I understand patients with booked appointments come first, however several doctors waiting on their patients to arrive and just not taking walk ins through. We were one of 2 walk ins, first one was seen in minutes. We ve been waiting 45 minutes.
Not good enough.