I booked the hotel without looking at the reviews,...

I booked the hotel without looking at the reviews, and I wish I had. Overall, if you're looking for a cheaper place to stay that's close to Times Square and you just need a place to sleep - this could work for you. But, if you're looking for someplace a little cozy and will be spending some time in your hotel, I would stray away. It deceptively looks nice in the lobby, but once you get up to your hotel, it's run down and dirty. Wallpaper is peeling from the walls, the bathroom has stains with knobs falling apart/missing pieces, the carpet didn't feel clean, I didn't want to walk around barefoot, and the sheets had some small holes in it.

We arrived really early since we had a red-eye, just to check in to see if we had the room available. Since it wasn't, we left our luggage with the bell boy, who said, "The service is free, just you need to tip me if you'd like." When he returned with our ticket number, he asked us if we were going to tip. It felt strange to be pressured to tip (we were going to anyway, but you shouldn't tell your guests to). We asked if we tip before or after we come back, he insisted now since he didn't know if he would be in later. So if we did now and he wasn't in at the later time, we are expected to tip twice?

The front desk staff was friendly. They were able to accommodate and help us as we tried to check in earlier than the check in time.

Fortunately, since we were never in the hotel, it was fine for us to just sleep and head out the next day. Otherwise, I would have spent a little more for a much nicer hotel. The location is great, but that's pretty much it.